Shipping updates

Since the 2020 holiday season, carriers in North America have been struggling with the amount of shipments, resulting in delayed orders and tracking links not getting updated.

We're seeing improvements in shipping times, but many orders are still taking longer than usual to be delivered. Some of last year's orders are still on their way due to the long order shipping queues during the holiday season.

There have been severe snow storms in Spain and Japan, so shipping times in those regions might be affected as well.

With air travel to the UK being limited due to Covid-19, shipments to the UK are delayed from all our fulfillment centers. We don’t yet know how long the delays will be, but we’re assured by our carriers that packages continue to be delivered with charter flights. Note that the order delivery estimates to the UK on our website are likely to be inaccurate.

All delivery estimates given at the time of placing and confirming order are subject to change. In any case, we will do our best to contact you and advise you of all changes. We try our best to make product delivery as simple as possible.

Our fulfillment time average is 2–5 business days for non-apparel products and 2–7 business days for apparel products. The estimated delivery time is just an estimate, it’s not a guarantee.

We’ll work our hardest but know that our fulfillment times and carrier shipping estimates may change at any time, so please bear with us through these uncertain times. Thank you for understanding and stay safe!